Privacy Policy

At the Joyful Heart Foundation (“JHF”, “we,” “us,” “our”), we care about your privacy. This Privacy Policy applies to joyfulheartfoundation.org, endthebacklog.org, and hawaiisaysnomore.org.  It describes the information that we collect and how we use it.  By using any of these websites, you agree to the terms of this Privacy Policy. Please read it carefully.

Information We Collect And How We Use It

You can view many portions of our website without actively providing us with your personal information. However, like most websites, we automatically collect certain information from your computer or mobile device by automated means when you visit our websites, such as information about your computer or device, your IP address, software and hardware attributes, usage data and the information that you searched (“Automatically Collected Data”). We store Automatically Collected Data in log files on our servers (which may be hosted by a third party) each time you visit our sites. We use Automatically Collected Data to improve our services, assess analytics and trends, and maintain the stability of our hosting environment. 

We collect and maintain information, including personal information, about you when you voluntarily provide it to us, such as when you complete an online form, make a donation or publish content to the website. This information may include your name, email address, physical address, phone number, occupation and employer. The information may be maintained in association with information about certain actions that you take, such as donation information (including date of donation, amount of donation and aggregated donation history), advocacy actions and sign-up information. It may also be associated with Automatically Collected Data.  We may use the personal information that we collect to provide you with information that you have requested, contact you about events that may be of interest to you, send you newsletters or provide you with information on how to make donations. You have a choice at any time to stop us from sending you newsletters and certain updates by following the “Unsubscribe” or “Opt-Out” instructions/link provided in such emails or by sending us an email at info@joyfulheartfoundation.org and requesting that we opt you out of such campaigns. Please note that, despite any indicated email marketing preferences, we may send you administrative emails regarding our websites, including, for example, information you requested, invitations and notices of updates to our Privacy Policy.

When you make a donation online, all transaction card and financial account information processing and security is handled by a third party payment processor as described in more detail in the “Donations” section below.

Our websites use “cookies,” “web beacons” and similar technologies. A cookie is a small file that is stored on your computer by a browser and allows us to recognize you when you return to one of our websites using the same computer and web browser.  We use cookies for various reasons, such as monitoring website traffic, customizing your experience on our websites and displaying relevant and timely content. You can adjust your browser settings to block cookies; however, you may not be able to take full advantage of our sites. In addition to cookies, we use tracking pixels or web beacons, which are clear graphic images that can be placed on websites or emails to convey information about whether a page has been visited or an email has been opened. We also utilize web beacons and similar technologies as part of our performance monitoring. 

Information Shared With Third Parties

Except for the limited purposes described in this Privacy Policy, we will not sell, rent, lease or disclose the personal information that you provide to us to third parties without your consent.

Information Shared With Your Consent. We may share information with third parties if we have received your consent to do so. For example, when you indicate that you are making a donation on someone’s behalf and provide us with their contact information so that we can notify them of your generosity.

Third-Party Service Providers. We rely on third parties to provide various services, such as transactions card processing, sign-up forms, advocacy actions, infrastructure hosting, performance monitoring, site maintenance and website analytics, and we may share information with these service providers to enable them to perform the services.  

Our website contains links to third party websites and includes various third-party social media features and widgets, such as features that allow you to share content on Facebook or Twitter. This Privacy Policy only applies to the websites identified at the top of this Privacy Policy. It does not apply to websites or services of third parties that we do not own or control, including social media and widget providers. Third-party features may set cookies and collect certain information about you and your interactions with this website and others. We encourage you to familiarize yourself with the practices and policies of the social media and widget providers whose features are available via our website and to carefully review the privacy policy of any website that you visit.

Affiliates/Partners. We may share information with our affiliates and business partners consistent with this privacy policy.

Business Transfers. If we are involved in a merger, acquisition, asset sale or bankruptcy, your personal information may be transferred to third parties.

Information Disclosed For Other Purposes. We may disclose your information at our sole discretion:

  • to comply with the law, including responding to any legal or governmental order, request or requirement, such as a subpoena; 
  • to protect the rights, safety and property of JHF, our volunteers and the public;
  • to help with detecting, preventing, or resolving fraud or other security or technical issues and risks; or 
  • to enforce the terms of this Privacy Policy.

Donations

Certain sections of our website allow you to make donations. Online donations are handled by third-party payment processors. Only the third-party payment processor will handle your transaction card or financial account information, but we may obtain certain information about you, including your name, date of donation, donation amount and the last four digits of the card used in connection with the donation. We will not share this information with third parties except in the limited circumstances described in this Privacy Policy.

Security

We maintain administrative, technical and physical safeguards for our websites designed to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information we collect through our website. However, we cannot ensure or warrant the security of your information.  

International Transfers

JHF is a United States not-for-profit corporation. We do not have any offices or conduct business outside of the United States. All information that we collect is processed in the United States.  By using this website and its features or otherwise supplying your information to us, you consent to the processing of such information in the United States.

Children’s Privacy

Our website is not directed at children under 13 and we do not knowingly collect personal information from children under 13. If you are under 13, do not submit your personal information to us. If you discover that we have inadvertently collected personal information from a child under 13, please contact us at info@joyfulheartfoundation.org.

Do Not Track

We do not track users over time or across third-party websites to provide targeted advertising and therefore do not respond to Do Not Track (“DNT”) signals.

Updating or Changing Your Personal Information

We understand that your personal information can change over time, including when you move or change your phone number. If you would like to notify us of any changes to your personal information, please contact us at info@joyfulheartfoundation.org.

Contact Us

If you have any questions about this Privacy Policy, please contact the Joyful Heart Foundation Operations Department using the information provided below:

Email: info@joyfulheartfoundation.org

Phone: (212) 475-2026

Changes to Our Privacy Policy

We reserve the right to change this Privacy Policy at any time. If we make changes to our Privacy Policy, we will update it on this website. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our website, so that you can choose whether to continue using it. Your continued use of this website indicates your acceptance of the terms then in effect.

Effective Date: October 1, 2015

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